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FAQ

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Orders & Shipping

How long will my order take to arrive?
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How can I check the status of my order?
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How much is shipping?
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Do you ship internationally?
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Can I purchase the razor without signing up for a plan?
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I already have a Fler razor, how do I get more blades?
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My Plan

How does the plan work?
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How many cartridges will I receive in each shipment?
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How do I edit, pause or cancel my plan?
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Can I change the shipping frequency?
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Can I add body products to my plan?
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I already have a Fler razor. How can I buy another one?
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How can I change my payment method?
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Products

What's inside the Razor Starter Set?
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Is the Fler razor suitable for everyone?
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How often should I change the cartridge?
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How do I replace the cartridge?
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How does the razor holder work?
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Are Fler products vegan?
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Are Fler products cruelty-free?
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Which products come with a subscription?
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How do I add a product to my ongoing plan?
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Where can I check the products' ingredients?
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Referral Program

How does the referral program work?
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Where do I find my referral link?
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About Fler

How does Fler work with sustainability?
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Which projects does Fler support?
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Payments & Returns

How does payment work?
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How do I return my order?
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Questions, tips, ideas.
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© 2021 Fler srl
P.I. 05343130281
Via Frassanelle 31, Cervarese S. Croce (PD) Italy
PD-461110 / €20,000.00

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